IPPB Cash mismatch due to actual transaction date(Calendar date) & CMR/DTR transaction date being different in some cases

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India Post Payments Bank

It seems like there have been some discrepancies between the actual transaction dates and the dates recorded in the CMR/DTR for the period of March 30th, 2024, to April 4th, 2024. Here’s a breakdown of the responses provided:

Closing Balance of March 30th, 2024, and Opening Balance of April 1st, 2024: The issue has been addressed, and now the closing balance of March 30th, 2024, should match the opening balance of April 1st, 2024. DOP counterparts are advised to re-generate DTRs to verify.

Transactions Showing in CMR/DTR on Different Dates: Transactions done on April 3rd, 2024, might have been recorded in CMR/DTR for April 1st, 2024, due to delays in end-of-day activities. As long as CMR and DTR for April 1st, 2024, match, this shouldn’t be considered a discrepancy.

Tallying Transactions for April 1st to 4th, 2024: With the previous issues resolved, there shouldn’t be any mismatches in CMR/DTR. Re-generate both documents on April 10th, 2024, and combine all DTR and CMR from April 1st to 4th, 2024, for tallying.

Changes in CMR for March 30th, 2024, to April 4th, 2024: No changes are planned currently since CMR and DTR for each day in the specified date range are tallying. However, a dump of all transactions with transaction date and value date has been shared for reference.

Closing Balance of DOP DTR in Negative: DOP should raise complaints with their respective support teams regarding negative closing balances due to IPPB transactions on April 1st, 2024. IPPB has no actionable in this regard and suggests DOP to escalate the issue.

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